Symptom guide
Water Bill Jumped Without A Usage Change
How to tell normal seasonal use from a hidden loss, and what to check first.
A bill that climbs while habits stay the same usually means water is escaping. Seasonal irrigation explains some of it; the question is what remains after irrigation is accounted for.
What to check yourself
- Compare the same months year over year
- Check irrigation schedules and rain sensors
- Run the meter test with everything off
Likely causes
- Buried irrigation or service line loss
- A toilet or appliance passing water
- Process or mechanical system losses
What the investigation does
- Separate irrigation from domestic use with isolation
- Locate the confirmed loss before digging
- Re-check after repair to confirm the usage returns to baseline
Methods often used
Quick answers
What should I do first about this?
Separate irrigation from domestic use with isolation
Can this be fixed without opening everything?
In most cases the investigation narrows the target before any finish is opened. Small access points are sometimes needed to confirm a finding, and that is discussed before anything is opened.
How do I arrange an investigation?
Call 604-239-9934 or email [email protected] with the symptom and when it appears. You will get a reply within one business day with a fixed quote.
Call 604-239-9934 or email [email protected]